Amazon made buying almost anything absurdly easy. Apparently, making it equally easy to stop buying a subscription was a technological challenge beyond the capabilities of one of the world’s largest companies. Amazon has spent decades building one of the most…
Adobe makes some of the world’s most sophisticated creative software. Photoshop can transform photographs, Illustrator can turn a sketch into scalable artwork, and Premiere can edit an entire feature film. But for years, the U.S. government alleged, the company had…
You want to see a concert. Ticketmaster wants to introduce you to every possible way a transaction can generate another fee. Welcome to the most expensive middleman in music. There’s something almost beautiful about the modern concert-ticket business. An artist…